Casting from your phone to, e.g., a TV should be seamless, but issues can arise, such as not being able to detect any devices while trying to cast. This guide will help you identify and troubleshoot common problems when trying to cast content from the Frameo app to a TV.
1. Make Sure Your Phone and Device (TV) Are Connected to the Same Wi-Fi
2. Make Sure the Frameo App on Your Phone Has Permission to Access Local Network Devices (iOS)
If you're having trouble casting from the Frameo app, or the app is not able to find any devices to cast to, it might not have the necessary permission to communicate with your TV or casting device.
How to Check & Enable Local Network Access
- Open the general Settings app on your phone
- Go to Apps
- Scroll down and select Frameo
- Toggle Local Network to ON
3. Force Close the Frameo App
If the casting app isn’t working properly, force closing the app can sometimes resolve minor bugs or issues.
- You can find detailed instructions on how to force close an app on iOS in this Apple support article
- You can find detailed instructions on how to force close an app on Android in this Android support article
4. Reboot Your TV
If you're experiencing issues casting to your TV, a simple reboot can sometimes help refresh the connection and resolve temporary glitches.
5. Reboot Your Router
If you're having trouble casting, your Wi-Fi connection might be the issue. Rebooting your router can help refresh the network and fix connectivity issues.
- Turn off your router – And unplug your router from the power outlet.
- Wait 30-60 seconds – This allows the network to reset.
- Turn it back on – Plug the router back in and wait for it to fully restart (this may take a few minutes).
Once your router is back online, reconnect your phone and TV to Wi-Fi, then try casting again
Need Assistance?
If you have any questions, encounter any problems, or discover a bug, please do not hesitate to get in touch with us! You can submit a ticket here, and we'll get back to you as soon as possible.