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Christmas is the busiest time of the year, also for our support team.
Response time may take up to 7 days.
We appreciate your patience and wish you a joyful holiday season! 🎅🎄

OBS: We are updating our servers. This might cause a temporary disturbance while sending and receiving photos. If you are experiencing any issues, please wait 15 minutes before trying again.

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We are experiencing technical issues on some of our systems

We are experiencing technical issues on our main website www.frameo.com

We are experiencing technical issues. Users may experience problems reacting to photos

We are experiencing technical issues. Users may experience problems backing up their photos

We are experiencing technical issues. Users may experience problems editing their account information

We are experiencing technical issues. Users may experience problems logging in or creating user accounts

We are experiencing technical issues. Users in SE Asia and Oceania may experience problems when sending photos

We are experiencing technical issues. Users in SE Asia and Oceania may experience problems when sending photos

We are experiencing technical issues. Users in Europe may experience problems when sending photos

We are experiencing technical issues. Users in the Western part of the US and parts of Oceania may experience problems when sending photos

We are experiencing technical issues. Users in the Eastern part of the US may experience problems when sending photos

Frameo Help Center home page Frameo
  1. Frameo
  2. Guides
  3. FAQ - Frame

FAQ - Frame

  • 🔠How to Change Language
  • 🛜How to Connect to a Wi-Fi
  • 🎥How To Prepare Videos for Import From SD Card
  • 🧪How to Join the Beta Program
  • 💾How to Make a Backup of a Frame
  • 💾How to Format an SD Card
  • 💾How to Import Photos From an SD Card
  • 💾How to Export Photos
  • 🌐How to Connect the Frame to a Captive Portal
  • 📶How to Connect the Frame to a Smartphone Hotspot
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