Being able to connect your frame to a smartphone hotspot can come in handy in cases where a Wi-Fi is not available or for troubleshooting your frame's Wi-Fi connection. Below are instructions on how to create a hotspot from your smartphone and how to connect the frame to the hotspot.
Setting up a Hotspot
On an iPhone
- Go to Settings
- Go to "Personal Hotspot"
- Enable "Allow Others to Join" and set a Wi-Fi password
- Note: If you have an iPhone 12 or later, make sure to enable the setting "Maximize Compatibility"
On an Android
Steps may vary slightly between different Android phones
- Go to Settings
- Go to "Network & internet"
- Go to "Hotspot & tethering"
- Set up a hotspot with a name and a password and turn it on
- Note: If you see a "Band" or "Advanced" setting, make sure to set the band to "2.4 GHz"
Connecting the Frame to the Hotspot
Once enabled, the name of the hotspot should appear in the Wi-Fi settings on the frame, where you can tap it and connect to it with the password you set.
- Open the Settings on your frame
- Go to the Wi-Fi submenu
- Find and press your hotspot in the list of available networks
- Enter the Wi-Fi password and press OK
- Wait for the "Connection Status" to say Connected
Need Assistance?
If you have any questions, encounter any problems, or discover a bug, please do not hesitate to get in touch with us! You can submit a ticket here, and we'll get back to you as soon as possible.