If you have a user account and wish to change the password for the account or if you have forgotten the password, please follow the steps below.
Forgot password
You can reset the password by following the guide below.
Step 1: Use the Frameo app
- Open the Frameo app on your smartphone
- Under "Get started with" press
Email
- At the bottom press
Log in
- Press
Forgot password?
Step 2: Use your Email
- Type the email tied to your account
- Check your email inbox (It might take a few minutes for the email to arrive)
Step 3: Change the password
- In the email press
Change password
- Type in the new password and confirm it
Change password
You can change the password by following the guide below.
Step 1: Use the Frameo app
- Open the Frameo app on your smartphone
- Press the icon on the left-hand side of the app
- Press
My account
- Press
Change password
- Press
Change
Step 2: Use your Email
- Check your email inbox (It might take a few minutes for the email to arrive)
Step 3: Change the password
- In the email press
Change password
- Type in the new password and confirm it
Need Assistance?
If you have any questions, encounter any problems, or discover a bug, please do not hesitate to get in touch with us! You can submit a ticket here, and we'll get back to you as soon as possible.