To restore a frame from a backup, you will first need to make a backup of your frame. Please check out the guide: 💾How to Make a Backup of a Frame for further information. Afterward, you can safely reset the frame and use the backup to restore the frame at a later point.
Step 1: Reset the Frame
- Go to Settings → Backup and restore → Reset frame
- Accept to CLEAR FRAME DATA
- Let the frame reset and restart
Step 2: Restore From Backup
1. Tap RESTORE FROM BACKUP on the setup screen (see photo for reference)
2. Tap EXTERNAL STORAGE BACKUP (see photo for reference)
3. Tap OKAY
4. Wait for the frame to finish restoring the frame from the backup
...And you're set!
Need Assistance?
If you have any questions, encounter any problems, or discover a bug, please do not hesitate to get in touch with us! You can submit a ticket here, and we'll get back to you as soon as possible.