If you are trying to sync a professional or corporate calendar (from Outlook or Google Workspace), you may experience connection issues. This is typically due to Corporate Security Policies or Administrator Restrictions.
To connect your work or school calendar, you need to use a Secret iCal link and choose
Other calendar as calendar provider in the Frameo app – instead of signing in with your Microsoft or Google account. This creates a secure, read-only connection that doesn't require a direct login.
Find the secret ICS link in Outlook Calendar
To generate a secret ICS link, you must sign in to Outlook using a web browser or the desktop version on your computer (this cannot be done via the Outlook mobile app).
- Click the cogwheel (Settings) in the top-right corner.
- Select Calendar in the panel on the left.
- Click on Shared calendars in the menu.
- Scroll down to the Publish a calendar section.
- Select the calendar you want to add to your frame from the dropdown menu.
- Select Can view all details in the second dropdown menu and click Publish.
- Click on the ICS link and select Copy link.
-
Open the Frameo app on your phone → Select
Other calendar as your provider.
- Paste the link → Tap Next.
- Your calendar will now sync with the frame.
Tip: If you are on a computer, send the link to an email address you can access from your phone. That way, you can easily copy and paste the link directly into the Frameo app.
Find the secret iCal link in Google Calendar
To generate a secret iCal link, you must sign in to your Google Calendar using a web browser or the desktop version on your computer (this cannot be done from the Google Calendar mobile app).
- Click the cogwheel at the top of the page → Go to Settings.
- In the left panel under Settings for my calendars → Select the calendar you want to add to your frame.
- Click on Integrate calendar in the menu.
- Locate the section Secret address in iCal format.
- Copy the secret iCal link.
-
Open the Frameo app on your phone → Select
Other calendar as your provider.
- Paste the link → Tap Next.
- Your calendar will now sync with the frame.
Tip: If you are on a computer, send the link to an email address you can access from your phone. That way, you can easily copy and paste the link directly into the Frameo app.
Still having trouble?
You can submit a ticket here, and we'll get back to you as soon as possible.
To help us out, please include any error messages and the name of your calendar provider.