You may find yourself needing a new spare part for your frame (such as a new stand, power cord or power adapter) in case it broke or went missing, or perhaps you need a plug that fits the power outlets in another country.
Simply reach out to the shop that sold the frame, or to the brand that made it. If the shop is unable to provide the spare part themselves, they can refer you to the brand who can.
Frameo is unfortunately unable to offer spare sparts as we only develop the software that runs on the frame.
Need Assistance?
If you have any questions, encounter any problems, or discover a bug, please do not hesitate to get in touch with us! You can submit a ticket here, and we'll get back to you as soon as possible.