If you discover a security vulnerability in one of our products or services, you can report it to us by sending an email to security@frameo.com.
Reports may be submitted anonymously.
Please include the following information:
- Name of product, model number, firmware or software version
- Description of the vulnerability
- Reproduction steps of the vulnerability
- Suggestions for fixes or mitigation (if any)
We will contact you within 3 business days of receiving your report to confirm receipt.
We will report on the vulnerability remediation process every two to three weeks.
Note:
- Vulnerability reports should be handled with care. False reports or malicious activities are prohibited
- Reporting to vendors, brands or manufacturers of hardware is preferred. Please cooperate to ensure that appropriate fixes are made before disclosure.
We appreciate your contributions to improving security. The report will be taken seriously, and appropriate actions will be taken.