Supported Media File Formats
| Photos | Videos |
|---|---|
| JPEG | MP4 |
| JPG | 3GP |
| PNG | |
| WEBP |
Technical Recommendations For Imported Media
If you're converting your photos or videos to one of the supported file formats mentioned above, here are some technical recommendations to ensure a smooth and optimized experience.
Photo
To ensure efficient use of your frame's storage space, we recommend resizing your photos to fit your frame's resolution. If for example your frame has a display resolution of 1280x800, avoid importing images larger than that to prevent unnecessary storage consumption.
Video
Video recommendations vary slightly from frame to frame. Here's a table of recommendations depending on your frame's display size.
| 7" frame | 10" frame | 15" frame | |
| Video Length | 4 sec - 4:59 min | 4 sec - 4:59 min | 4 sec - 4:59 min |
| Video File Size | 1 - 125 MB | 1 - 125 MB | 1 - 125 MB |
| Video Resolution |
720p (1280 x 720) |
720p (1280 x 720) |
1080p (1920 x 1080) |
| Aspect Ratio | 16:9 | 16:9 | 16:9 |
| Frame Rate | 30 frames per second | 30 frames per second | 30 frames per second |
| Video Bitrate | 2 - 5 Mbps | 2 - 5 Mbps | 2 - 10 Mbps |
| Audio Bitrate | 96 Kbps | 96 Kbps | 96 Kbps |
Need Assistance?
If you have any questions, encounter any problems, or discover a bug, please do not hesitate to get in touch with us! You can submit a ticket here, and we'll get back to you as soon as possible.